Terms of service

Terms of Service

CHEP Outpost Retail for Real Change Store
Effective Date: May 1, 2025

Welcome to CHEP Outpost! By visiting our store, using our website, or engaging with our services, you agree to the following Terms of Service. Please read them carefully.

1. About CHEP Outpost

CHEP Outpost is a community-focused thrift store that provides affordable second-hand items, promotes sustainable practices, and supports local initiatives. We offer goods for sale in-store and may provide services online or through community events.

2. Use of Services

By accessing CHEP Outpost services, you agree to:

  • Use our facilities and website for lawful purposes only.
  • Treat staff, volunteers, and fellow shoppers with respect.
  • Not engage in disruptive, abusive, or fraudulent behavior.

CHEP Outpost reserves the right to refuse service or remove individuals from the premises for behavior that violates these terms.

3. Product Condition & Sales

  • All items are sold as-is. Products may be used, donated, or refurbished and may show signs of wear.
  • All general sales are final unless otherwise specified. Electronic Items are eligible for refunds within 7 days of purchase if the item is found defective. Appliances are eligible for refunds within 10 days of purchase if the item is found defective.
  • Prices are subject to change without notice.

4. Donations

If you donate items to CHEP Outpost, you confirm that:

  • You are the legal owner of the items.
  • The items are in safe, clean, and usable condition.
  • CHEP Outpost has full discretion over how donated items are used, sold, or distributed.

We reserve the right to decline donations that do not meet our acceptance guidelines.

5. Privacy and Personal Data

We value your privacy. Any personal information collected in-store or online (e.g., through payment systems, mailing lists, or donation forms) will be handled in accordance with our [Privacy Policy].

We do not sell or share your data with third parties, except as required by law.

6. Online Services (if applicable)

If you use our website or social media platforms:

  • Do not post inappropriate or unlawful content.
  • Do not misuse our platforms for advertising, spam, or harassment.

We reserve the right to remove content or suspend access for violations.

7. Liability

CHEP Outpost is not liable for:

  • Injuries or accidents occurring on our premises unless caused by our negligence.
  • Issues arising from the use of purchased items.
  • Service interruptions or errors on our website (if applicable).

8. Modifications to Terms

We may update these Terms of Service periodically. Continued use of our services implies agreement with the latest version.

9. Contact Us

If you have questions or concerns about these terms, please contact us at:
📧 Email: chepoutpost@chepinc.org
📞 Phone: 410-214-2414
🏠 Address: 124 Greenmount Road Building 2 Rising Sun, Md 21911

Thank you for supporting CHEP Outpost and being part of our community!